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Frequently Asked Questions

Things to Know Before Purchasing a Retractable Awning

Do you ship nationwide?

Yes. We ship anywhere in the US.

What fabric do you use for your awnings?

From stripes to solids, the Sunesta exclusive fabric collection consists of hundreds of options for you to choose from. Our acrylic fabrics are 100% solution-dyed to prevent fading or running. In addition to their long-lasting durability, all Sunesta fabrics are covered by a 10-year warranty.

How high do you need to mount a retractable awning on the wall?

At least 7.5 feet

Do retractable awnings block the rain?

Retractable awnings are designed only for sun protection. However, if you set the pitch steep enough, the water will run off. If you notice water pooling on the fabric, you need to close the awning.

How are retractable awnings in the wind?

Our awnings do extremely well in windy situations. However, we do recommend that if it is too windy for you to be outside enjoying your awning, you should retract it. For our motorized retractable awnings we have an optional wind sensor that will retract the awning automatically in high winds.

If I do not have enough mounting space on the wall, can you mount a retractable awning on the roof or soffit?

Absolutely! As an authorized dealer/installer, the factories will sell us roof mount brackets which enable us to install the awning on the roof where vertical wall space is limited. Only an authorized installer can do this work.

Where will the awning be located? What will give you the most additional living space?

Southernly and Westernly facing patios and decks are the most common locations. If you have low-head room or a restricted mounting area, we have specially designed brackets allowing the entire unit to be safely mounted on the roof. Our awning professional can help you maximize the added living space from your new retractable awning.

How will the awning be mounted to my home?

When we visit your home they will be able to determine the best way to mount your awning. The most common mounts for awning installations are wall mounts, roof mounts, and under-overhang mounts. To make sure you are 100% satisfied, we will review and confirm your choices to make sure you receive your new awning that meets and exceeds your expectations.

How far will the awning project from the mounting wall?

Each awning is custom made. 10ʼ is the most common distance, but larger depths, 11’8” and smaller models are available to meet your needs. The maximum pitch can be adjusted to 45 degrees in most cases.

How quickly can I get my new awning installed?

The normal lead time is a few weeks. Give us a call for an on-site estimate at your home. Choose your color and style.

Can I install the awning myself?

If you have basic carpentry skills and knowledge of home construction, you can install the awning yourself. However there are many other important considerations before starting a do-it-yourself installation. An average awning weighs between 150-330 lbs. That is serious weight to be lifting 9ʼ to 11ʼ in the air. Finding a solid area in a wall is not easy, some installations go easy and others are very difficult, even for us. We encourage you to speak with our awning professional, and let him help guide you thru through the decision making process.

How much does an awning cost?

It all depends on what best fits your needs, budget, and desired appearance. You are investing in shade and weather protection – while expanding your living area. Factors include how big a space you want to cover, fabric and mounting options, traditional style or enclosed cassette, and if you would like a motorized awning for convenience

Do you have references from your past clients?

We will proudly share them with you and encourage you to speak with our customers.

How do we get started?

We want to help you get more information about your new awning so you can make the best decisions. To request a quote, or set an appointment for a demonstration, contact us at Sunesta of Boston, please call (978) 496-8027.

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